Thursday, November 14, 2019

Batam Retreat



We book the Batam Harbour Hotel & Spa as it is a stone's throw away from the Harbour Bay ferry terminal. We choose this ferry terminal due to its better reviews compared to the other ferry terminals in Batam. True enough, it is a breeze going through the immigration custom and the queue is orderly and not too crowded.

After checking into the low-rise boutique hotel which comprises three floors and a roof-top spa garden, we take a leisurely walk to the nearby Harbour Bay Mall for lunch. To our disappointment, the mall is like a ghost town with only a few shops open and hardly any shoppers. Thankfully we manage to find a small eatery within the mall that sells ayam penyet, black soya chicken and other simple local fare. The portion is rather small but the food is delicious and for less than S$2, one cannot complain.

Shopping Therapy
After lunch, the hotel's free shuttle bring us to Nagoya Hill Mall for some shopping. It is quite a nice shopping experience with lots of shops, cafes, restaurants and a mega supermarket. Shoppers will be spoilt for choice for places to eat and things to buy, especially clothes, toys, shoes and bags. Beware that the 'branded' handbags are probably not authentic for that kind of price. There are also money changers inside the mall should you run out of rupiah for shopping.

BCS Mall is another shopping centre in Batam but looks and feels older than Nagoya Hill Mall. Like the latter, there are lots of things to see, shop and eat. You can find all kinds of electronics stuff in the entire basement. There is a big supermarket on the ground floor and there is no lack of eateries selling cheap and delicious local foods. You can also find fashion clothes, shoes, handbags here that are cheaper than in  Nagoya Hill Mall but don't expect high quality stuff. Unlike Singapore, smoking is allowed in Batam malls, so it can mar the shopping experience for non-smokers and those with babies and kids.

Food servings in Batam are rather small but prices are cheap. One can get a fish-and-chips meal or ayam penyet for less than S$2. It is sufficient for kids and small eaters but may not be filling for those with big appetites. 

Don't leave Batam without buying their famous layer cake or kueh lapis. There are several stores selling different varieties of layer cakes, from the classic original to pandan, chocolate, and many other flavours some of which you have to pre-order in advance. They usually have samples for you to try, so choose the ones that best suit your tastebuds. After several sampling, we buy a box of chocolate kueh lapis for 150,000 rupiah (around S$15) from LaMoist, a well-known brand with several chains in the other malls and even at the ferry terminal. 

High-end Shopping

Grand Batam Mall
If cheap stuff is not your cup of tea and quality matters to you, then the spanking new Grand Batam Mall will appeal to you. Unlike the other two older malls in Batam, this one is brightly lit, huge and spacious with several well-known brands like Uniqlo, Payless ShoeSource and H&M (which is yet to open when we were there).

Shopping is an entirely different experience here as it is more hip and upmarket but prices are also higher than in the other malls. However, you can be assured you get quality and authentic stuff. Another plus factor is there are benches and seats available for tired legs after a shopping spree, unlike the other malls where you can hardly find a place to rest tired legs unless you go to a cafe or eatery.

Spa Treats
Besides cheap food and shopping, Batam is also where you can get decent massages and spa treatments at much lower prices than in Singapore. I have a rather good massage at the hotel's Alamanda Spa for less than S$20, and my masseuse is skillful 
and attentive.

Spa garden

I also love the serene ambience at the rooftop spa garden, which is adorned with little mushroom figurines and a mini fountain. It makes the whole spa experience so much more relaxing. 

Overall, it's a good short  getaway from the hustle and bustle of city life. We will definitely be back for the massage and shopping, not least of all the yummy kueh lapis. But we will choose to stay in another hotel, perhaps the upcoming Marriott Hotel that is still being built.

About Batam Harbour Hotel & Spa
This is a small boutique hotel with only three floors and a rooftop spa garden. It also houses a small cafe which serves daily breakfast and in-house meals. The complimentary breakfast is a bonus, but there should be some varieties instead of serving the same fare every day.



The pros of this hotel:
  • It's within walking distance from the ferry terminal, so you  can save on taxi fare.
  • Free shuttle is provided to and from three shopping malls based on specified timings. 
  • The room is very clean and spacious, with comfortable bed and equipped with a mini fridge, safe, cupboard to hang your clothes and bottled water. There are also many cable TV channels available. 

  • The staff service is good, they are very helpful and most of them can speak fluent English and Mandarin. 

  • Their in-house spa massage is a must-try. The prices are lower than those in the malls and it's also very convenient for guests to take a lift to the third floor or rooftop garden for their massage and spa treats. 

    The cons:
  • Some of the rooms (the deluxe ones) are on the ground floor, sharing the same space as the reception lobby and the cafe. It can get quite noisy as the room is not soundproof and you can hear people talking and walking past, even late at night.
  • It is not a non-smoking hotel so even if you book a non-smoking room, you can still smell some cigarette smoke through the air-con vents. Definitely a turn off for non-smokers and young children. 
  • There is fogging on certain days around the hotel outside, and the pungent chemical smell does seep into the room even though the windows are closed. What's worse, the fogging smoke in the room triggers the screeching smoke alarm in the early morning and wakes us up from our sleep. The hotel management should do something about this if they want to keep their customers coming back.

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